Work From Home at Teleflora Call Center

Work From Home at Teleflora Call CenterWork From Home at Teleflora Call CenterIndustry Floral, Call Center Company Description Headquartered in Los Angeles, CA, Teleflora provides customer service and sales werbers for its more than 23,000 member florists throughout the U.S. and Canada. The company uses an in-house as well as remote workforce of call center agents. Types of Work-at-Home Positions Work-at-home call center agents for Teleflora can be seasonal or temporary. It also offers room for advancement with its home-based call center management flecks. Starting as a seasonal employee is the path to permanent then management positions because the pool of applicants for these jobs is drawn from current employees only. Seasonal/Temporary Seasonal work-at-home agents answer inbound calls during thebusiest times of the year Valentines Day, Mothers Day and Christmas.Seasonal agents can opt to all or just one of these holidays each year.All training is completed fromhome.See mo re work-at-home seasonal jobs. Permanent Teleflora Consumer Direct hires full-time senior team members to work with the companys internal customers. This position work-from-home position is only for current permanent and temporary Teleflora employees. The job entails handling customer contacts including sales, service and supervisor-escalation calls answering team member questions sent via the supports phone or chat training and coaching new and seasonal agents and handle consumer customer calls as needed. Management Work-at-home team leaders, which are drawn from current work-at-home agents at Teleflora, coach other agents to meet and exceed performance requirements complete required documentationstaff the help desk resources train new/seasonal agents as well ashandle customer contacts. This is a full-time position. Teleflora Job Requirements High school diploma or equivalent is required for the seasonal jobs. Applicants must have excellent customer service, interpersonal and c ommunication skills, verbal and written skills, including grammar, and voice quality.They must be computer literate, able to navigate web-based systems, intranet interfaces, and non-Windows-based programs and have good typing and data entry skills. Previous floral industryexperience is helpful. In terms of home office, new agents must have (before training begins) Windows-based PC (XP or newer)that is connected to modem or router (no wireless connections) with DSL or cable Internet connectionCorded, landline telephone headset with noise-canceling microphone and mute button and volume control either on headset or phoneBasic phone line that does notlage include call waiting or voicemail (no cell phones, digital or VoIP, but some cable companies are OK)USB headset/headphones for training webinars See more of the typical office requirements for home call centers. Salary and Hours at Teleflora For the seasonal jobs training (12-16 hours) is paid at the agents state minimum wage.After training pay is $8 per hour.For each season (e.g., Christmas, Mothers Day) completed agents are paid a $250 bonus. Applying for Teleflora Jobs In order to apply for Teleflora jobs go to the companys jobs page. Choose Home-based/Telecommuting and hit search. Select Submit your Resume to this Job. You will need to create an account and fill out an applicant profile. The recruiting process typically takes 2 to 5 days to complete.Once hired, applicants must be able to complete training in seven days. For more telecommuting jobs, see this directory of work-at home-companies. For more profiles like this, see these work-at-home call center company profiles. Disclaimer Advertisements for work at home jobs or business opportunities placed on this page in the section labeled Sponsored Links or elsewhere are not necessarily legitimate. These ads are not screened by me but appear on the page due to having similar keywords to the text on the page.